ABOUT SUBSCRIPTION AND THE CAR 18

• What is Car subscription and how does it work?
• How long can I subscribe for a car?
• Which cars can I subscribe to? What are the variants?
• When will the car be delivered?
• When will my car Subscription start?

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About Payment, Credit check and Deposit 12

• When will I get back the security deposit?
• What is Reserve?
• What if I cancel my subscription after paying a reserve amount?
• What is e-NACH?
• What are the payment methods available?

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What happens after I select the car? 6

• What happens after I select the car ?
• How much time does it take to run a detailed eligibility check and perform document verification?
• What KYC documents are required?
• What if I do not have a few documents?
• What format of the document is to be sent on email?

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How does sharing work? 19

• Why should I share the car? How can I reduce my subscription fees through sharing?
• How do I share my car?
• How much can I save by sharing the car on Zoomcar platform?
• How can I maximize my monthly earnings from sharing the vehicle?
• Is Nissan motor providing a minimum earning guarantee?

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Cancellation Policy 5

• What will be the cancellation charges if I choose to cancel the Subscription after token payment but before My KYC verification?
• What will be the cancellation charges if I choose to cancel the Subscription after KYC verification but before the payment of security deposit?
• What happens if I want to cancel the subscription after the payment of security deposit and execution of eNACH or mandate for auto debit facility to pay monthly Subscription Fees is initiated?
• What happens if I want to cancel the subscription after confirmation of the Vehicle delivery date?
• What happens If I choose to cancel the Subscription request after the Vehicle is delivered?