ABOUT SUBSCRIPTION AND THE CAR
What is Car subscription and how does it work?
How long can I subscribe for a car?
Which cars can I subscribe to? What are the variants?
When will the car be delivered?
When will my car Subscription start?
How many kms can I drive my car during the subscription? Is there a km cap?
Who will be responsible for the service and maintenance?
How can I earn by sharing the car?
Will I receive a new car once I subscribe?
Can I extend my Subscription tenure?
How will I handle accidents when I am driving? What do I do if the car meets with an accident?
Do I get to choose the color of the car as well?
Can I buy the car I have subscribed to?
Is there a speed limit in the car?
What sort of registration will the car have?
Under whose name the car would be registered?
Which parties are involved in offering Nissan Shared subscription?
Can I end my subscription any time I like?
About Payment, Credit check and Deposit
When will I get back the security deposit?
What is Reserve?
What if I cancel my subscription after paying a reserve amount?
What is e-NACH?
What are the payment methods available?
When do I need to pay the monthly subscription fee?
What is an Experian credit score?
Why is credit score required?
I have heard checking the credit score impacts the credit score?
What is Experian?
I am not eligible to subscribe due to my low credit score. What to do?
How much is the security deposit?
What happens after I select the car?
What happens after I select the car ?
How much time does it take to run a detailed eligibility check and perform document verification?
What KYC documents are required?
What if I do not have a few documents?
What format of the document is to be sent on email?
What should be the email details for sending part-II documents?
How does sharing work?
Why should I share the car? How can I reduce my subscription fees through sharing?
How do I share my car?
How much can I save by sharing the car on Zoomcar platform?
How can I maximize my monthly earnings from sharing the vehicle?
Is Nissan motor providing a minimum earning guarantee?
How can I reschedule or cancel my listing?
Is there a minimum listing period per day or per month?
How will I be informed about bookings during my listing?
Where will my car be parked, picked up and dropped from?
What is my role before each booking?
Who takes care of the fuel of my car before every booking starts ?
What assistance does Zoomcar provide if my car is not returned on time by a customer ?
What happens if a Zoomcar renter violates traffic rules and a challan is raised against my car ?
How will Nissan motor handle accidents done by the renters?
Can I share the replacement car on the zoomcar platform?
How will service and maintenance of my car be managed?
Who is responsible for maintaining cleanliness of the car ?
How will I get the earnings made by sharing the car on the Zoomcar renter platform?
What is my revenue share from a booking?
Cancellation Policy
What will be the cancellation charges if I choose to cancel the Subscription after token payment but before My KYC verification?
What will be the cancellation charges if I choose to cancel the Subscription after KYC verification but before the payment of security deposit?
What happens if I want to cancel the subscription after the payment of security deposit and execution of eNACH or mandate for auto debit facility to pay monthly Subscription Fees is initiated?
What happens if I want to cancel the subscription after confirmation of the Vehicle delivery date?
What happens If I choose to cancel the Subscription request after the Vehicle is delivered?